Terms & Conditions

1. About us

The passamc.org website is operated by Passmed Pte. Ltd. ("Passmed", "we", "us", or "our"), a company registered in Singapore. Our registered address is available on request to support@passmed.com. By creating an account, subscribing, or using passamc.org you agree to these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be 18 years or older to create an account or use Passmed. By using the platform you represent and warrant that you are at least 18 years old. Passmed is designed for international medical graduates and qualified medical professionals preparing for the Australian Medical Council MCQ examination.

3. Account & security

You are responsible for keeping your account credentials (username and password) confidential and for all activity on your account. Don't share your login with anyone else. Only the person who registered the account may use it - no multi-user sharing. Simultaneous logins from multiple locations may flag your account for review; clear credential sharing may result in suspension or termination of your account without refund. Notify us immediately if you become aware of any unauthorised use of your account.

4. Subscriptions & payment

One-off payments. No auto-renewal. All subscriptions are one-off purchases for a fixed duration (1, 2, 3, or 6 months) at the price displayed at the point of purchase. We do not auto-renew. You will not be charged again at the end of your subscription period. When your subscription ends, your account remains active with limited demo access; to continue with full access you must actively choose a new paid plan.

Prices are displayed in Australian Dollars (AUD) with US Dollar (USD) equivalents shown for reference. Charges are processed in AUD inclusive of any applicable Australian taxes including 10% GST. International cards will be converted to AUD by your card issuer at their exchange rate. Payment is processed by Stripe, our PCI-compliant payment processor; we never store your full card details on our servers.

Late fees. If we are required to collect overdue fees, you will be liable for our reasonable collection costs and interest on overdue amounts at standard commercial overdraft rates.

5. Free trial

We offer a 7-day free trial for new users, with no card required to start. The trial does not auto-convert to a paid subscription. We will not charge you at the end of the trial. To continue with full access after your trial ends, you must actively choose a paid plan from your account. If you don't, your account stays free with limited demo access.

6. Refunds & consumer rights

We offer a 14-day money-back guarantee from the date of paid purchase, separate from your free trial period. This is a voluntary commercial guarantee, additional to and not in substitution for any non-excludable rights you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

You are eligible for a full refund if:

(a) you request the refund within 14 days of your paid purchase, and
(b) you have answered fewer than 50 questions in total across your trial and paid subscription.

Refunds can be requested from your account under Order History; we process approved refunds to your original payment method within 10 business days. App Store purchases (Apple or Google) must be refunded through the relevant app store directly - we are unable to process those refunds.

Australian Consumer Law. If you are a "consumer" as defined in the Australian Consumer Law, our services come with consumer guarantees that cannot be excluded. For major failures with the services, you are entitled to cancel and obtain a refund for the unused portion, or compensation for reduced value. For non-major failures, you are entitled to have problems remedied within a reasonable time. Nothing in these Terms excludes, restricts, or modifies these rights.

7. Content & intellectual property

All questions, explanations, images, scoring algorithms, editorial content, branding, and software on passamc.org are the intellectual property of Passmed Pte. Ltd. or our licensors. You are granted a personal, non-exclusive, non-transferable, revocable licence to use this content for your own AMC MCQ exam preparation only.

You may not copy, reproduce, redistribute, publish, sell, lease, sublicense, frame, mirror, scrape, or commercially exploit any Passmed content in any form without our prior written consent. This includes:

(a) bulk extraction via automated tools, screen-capture, OCR, browser scraping, or any data-gathering software;
(b) using Passmed content as input to, or training data for, any artificial intelligence model, large language model, or generative AI system;
(c) reverse-engineering or attempting to derive source code;
(d) removing or altering any copyright notices, watermarks, or attribution.

Material breach of this section terminates your licence immediately and forfeits any voluntary refund under section 6.

8. Acceptable use

Don't use passamc.org to do anything illegal, harmful, fraudulent, defamatory, or that infringes another person's rights. Don't attempt to disrupt the service, bypass access controls, upload viruses or malicious code, harass other users, or use our content for any purpose other than your own exam preparation. We may suspend or terminate accounts engaged in any of the above.

9. Availability & changes

We aim for high uptime but cannot guarantee uninterrupted access. We may take the service offline for maintenance with notice for planned downtime. We may update our questions, features, and pricing at any time; material changes will be communicated by email to active users at least 7 days before they take effect. Continued use of the platform after a change takes effect constitutes acceptance.

10. Disclaimer & educational use only

Passmed content is provided for educational and exam-preparation purposes only. It is not clinical advice and is not a substitute for professional medical judgement, clinical training, supervision, or up-to-date clinical guidelines. While we take editorial accuracy seriously and review all questions before publication, we make no warranty that any specific question, explanation, or piece of content is current, complete, or appropriate for any particular clinical scenario. You are solely responsible for any clinical decision you make, and you must not rely on Passmed content when making decisions about patient care.

The platform and all content are provided "as is" and "as available". To the extent permitted by law (and subject to any non-excludable consumer guarantees under the Australian Consumer Law), we disclaim all implied warranties including merchantability, fitness for a particular purpose, accuracy of content, and non-infringement.

11. Limitation of liability

To the extent permitted by law, our total cumulative liability to you in connection with the service is limited to the greater of (a) five times the most recent fee you paid Passmed in the 12 months preceding the event giving rise to liability, or (b) AUD $100. We are not liable for any indirect, consequential, exemplary, or punitive damages, lost profits, lost data, or business interruption, regardless of legal theory and even if advised of the possibility of such damages.

This cap does not apply to (a) liability that cannot be excluded under the Australian Consumer Law or other applicable Australian consumer protection legislation, or (b) damage caused intentionally or through gross negligence.

12. Termination

You may close your account at any time from your settings or by emailing us. We may suspend or terminate accounts that breach these Terms (including credential sharing, content extraction, AI training use, or fraudulent payment); in such cases, any voluntary money-back guarantee under section 6 is forfeit, but your statutory consumer rights are unaffected. On termination, your access ends but our retention of your data is governed by our Privacy Policy.

13. Governing law & jurisdiction

These Terms are governed by the laws of Singapore for all matters not relating to Australian consumer protection. Australian consumers retain all non-excludable rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), the Privacy Act 1988 (Cth), and other applicable Australian consumer protection legislation. Australian consumers may bring disputes in the courts of the Commonwealth of Australia with jurisdiction over their place of residence.

14. General

Notices. Notices to you will be delivered by email to the address registered on your account or by posting on the website. Notices to us must be sent in writing to support@passmed.com.

Severability. If any provision of these Terms is held invalid or unenforceable, the remainder of the Terms remains in full effect and the invalid provision will be interpreted to give maximum effect to the parties' intent.

No waiver. Our failure to enforce any right or provision will not constitute a waiver of that right or provision.

Assignment. You may not assign these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, or restructure.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Passmed concerning the service.

15. Contact

Questions about these Terms? Email support@passmed.com.