Help & FAQ
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Browse by topic or search below. If you can't find what you're looking for, email us at support@passmed.com.
Getting Started
How do I subscribe to an exam module?
Pick the exam module you want, click Sign Up Free, and create your account - no card required. Your 7-day trial gives full access to that bank. When you're ready to keep going, choose a paid plan from your account. You'll receive a confirmation email immediately after registration.
What happens at the end of my 7-day free trial?
Nothing automatic - we don't charge you. You'll receive an email reminder when your trial is ending. To continue, choose a paid plan from your account. If you don't, your account stays free with limited demo access; you can still log in to see your progress.
Which exams do you cover?
We focus on the AMC MCQ examination (Computer Adaptive Test) - the multiple-choice exam required for international medical graduates seeking AHPRA registration in Australia. AMC Clinical (OSCE) and medical school finals banks are in development. The exam list is being finalised; see our exams page.
What is Passmed?
Passmed is a question-based revision platform for the Australian Medical Council MCQ examination - the first step for international medical graduates seeking AHPRA registration in Australia. We focus exclusively on the AMC MCQ (Computer Adaptive Test), with thousands of SBA questions reviewed by qualified doctors and mapped to the current AMC blueprint and Anthology of Medical Conditions.
Pricing & Plans
I started a paid plan but I'm no longer sitting the exam. Can I get a refund?
Within 14 days of paid purchase, and provided you have answered fewer than 50 questions in total (across trial and paid): yes, full refund via your Order History. Outside those limits: we can't always refund the full amount, but email us and we'll work out a partial refund or credit.
Can I get a refund?
Yes - we offer a 14-day money-back guarantee from your paid purchase date. You can request a refund from your account under Order History, provided you have answered fewer than 50 questions in total (across trial and paid). Refunds are processed to your original payment method within 10 business days. App Store purchases (Apple or Google) must be refunded through the relevant app store directly.
What payment methods do you accept?
We accept all major Australian debit and credit cards (Visa, Mastercard, Amex), international cards, Apple Pay, and Google Pay. Payments are processed by Stripe in AUD, with 3D Secure where your bank requires it. Prices are shown in AUD inclusive of 10% GST where applicable; we also display US Dollar equivalents for reference. International cards will be converted to AUD at your card issuer's exchange rate.
Is there a free trial?
Yes. The AMC MCQ bank includes a 7-day free trial with full access - no credit card needed. You'll be prompted to choose a paid plan when your trial ends. If you don't, your account stays free with limited demo access.
How does pricing work?
Passmed is offered in four subscription lengths: 1, 2, 3, and 6 months. Prices are shown in Australian Dollars with US Dollar equivalents for international applicants. The 6-month tier offers the best per-month value - see the pricing page for current rates.
Content & Exams
How are questions kept current?
Our question bank is continuously reviewed by qualified doctors, updated based on exam-taker feedback and changes to the AMC blueprint and Anthology of Medical Conditions. We only include content directly relevant to the current AMC MCQ examination.
Are the questions written in the same style as the real exam?
Yes. We match the format of each college's actual paper - best-of-five SBAs for most exams, EMQs where the official paper uses them, and case-based clinical scenarios where the AMC MCQ uses them. Where the real exam includes media (images, ECGs, X-rays), we include those too.
How do you decide which topics to cover?
We base our content on the official blueprint and curriculum for each exam - only directly relevant questions are included. For the AMC MCQ we align to the current AMC blueprint and Anthology of Medical Conditions. Every question is categorised by subject and subtopic so you can track performance across every area.
How often is content updated?
Continuously. Each bank has an editorial lead who reviews flagged questions weekly, incorporates user feedback, and updates content when the AMC blueprint changes. We maintain a public changelog per bank visible inside your account.
Do questions come with full explanations?
Every question includes the correct answer and a detailed teaching-point explanation - rooted in current Australian clinical guidelines (Therapeutic Guidelines, RACGP, MIMS) and the AMC blueprint, and reviewed by qualified doctors. Not a one-liner: a proper teaching point that explains why the right answer is right and the distractors are wrong.
Who writes the questions?
Our editorial process is built around clinical review. Every question is reviewed by qualified doctors before publication, with revision based on exam-taker feedback and AMC blueprint updates. Content is mapped to the current Anthology of Medical Conditions and revised continuously - we don't run a fixed annual cycle, we update banks as soon as feedback or curriculum changes warrant it.
Account
Can I cancel my subscription?
There's nothing to cancel in the traditional sense - every subscription is a one-off purchase for a fixed duration with no auto-renewal. You won't be charged again at the end of your paid period. Your access simply ends on the date shown in your account, and you can choose whether to renew. If you want to request a refund within 14 days of your paid purchase, see "Can I get a refund?" below.
Can I pause my subscription?
We don't currently offer subscription pausing. Since every subscription is a one-off purchase with no auto-renewal, your access continues to the end date shown in your account regardless. If you have specific circumstances (e.g. exam postponement, illness, parental leave) where you'd like an extension or credit, email us and we'll work something out.
I forgot my password. What now?
Click Log in, then Forgot password? and enter your email. You'll receive a reset link within a few minutes. If it doesn't arrive, check your spam folder or email support@passamc.org.
How do I sign up?
Click Sign Up Free on any exam page or from the homepage. You can register with email or Google. You'll have full access for 7 days - no card needed at signup. After your trial, choose a paid plan to continue.
Can I access Passmed on multiple devices?
Yes - Passmed works on any device with a modern browser. Your progress, flagged questions, and analytics sync across all devices. We ask that you don't share login credentials, as simultaneous active sessions from multiple locations may flag your account.
Institutions
Do you provide a Data Processing Agreement (DPA)?
Yes. Our standard DPA is included with every institutional contract and is available for review during procurement. If your institution has specific clauses, our legal team can review additions on request.
Can we get an invoice (not card payment)?
Yes. Institutional licences are invoiced annually with 30-day payment terms. We accept EFT in AUD. SWIFT transfers also accepted for international institutions.
Do you handle Australian privacy compliance?
Yes. We're compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Trainee data is processed under our Data Processing Agreement, which we provide on request. We process data in line with APP 6 (use and disclosure), APP 8 (cross-border disclosures), and APP 11 (security). For institutional cohorts, we can also sign customised DPAs and confidentiality agreements.
How does pricing scale across our cohort?
Passmed covers the AMC MCQ - the single qualifying exam for IMGs seeking AHPRA registration. Pricing is per-seat across your cohort regardless of which doctors are using the platform at any time.
How is institutional pricing structured?
Annual per-seat licence covering all exams in your scope. Volume discounts kick in at 25, 50, and 100 seats. Email institutions@passamc.org with your cohort size and exam mix for a tailored quote.
How do I get pricing for my institution?
Email institutions@passamc.org with your institution's name, the exams your cohort sits, and the approximate number of seats you need. We'll send a quote within 1 working day.
Can institutions get a custom set of exams?
Yes. Institutional licences include AMC MCQ access for all enrolled trainees. The faculty dashboard reports cohort performance against the AMC blueprint and Anthology of Medical Conditions, with per-discipline breakdowns to help you target weak areas in your bridging programme.
Do you offer institutional licences?
Yes. We offer seat-based licences for medical schools, hospital training networks, state health departments, and AHPRA-accredited training programmes. Includes a faculty dashboard, cohort reporting by exam and topic, and tools to assign question sets to students or trainees. See the institutions page for details.
Do you offer a trial for institutional licences?
Yes - we offer a free 14-day institutional pilot covering up to 10 seats so faculty can evaluate the platform before committing. Email institutions@passamc.org to set one up.
Do you offer cohort or institutional discounts?
For individual subscriptions, the 6-month tier already gives the best per-month value. Hospitals, training networks, and bridging programmes can access cohort licences at flat per-seat rates - email institutions@passamc.org.
Still have questions?
Our team typically responds within a few hours. We're here Monday–Friday, 9am–6pm AEST.
Start today
Pass your boards. First attempt.
7-day free trial. No credit card required. No auto-renewal.
14-day money-back guarantee* · No auto-renewal · Pricing shown per exam
*Terms and conditions apply. Refund available within 14 days provided fewer than 50 questions answered.